KITZ Privacy Policy

Last Updated: December 30, 2025

Introduction

Welcome to KITZ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using KITZ, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

  • Account Information: When you create an account, we collect your email address, display name, and password (securely hashed).
  • Profile Information: You may choose to provide additional information such as your display name, bio, home city, and profile picture.
  • Team Information: If you create or join teams, we collect team names, member relationships, and team-related activity.
  • Game Data: Match results, ratings, rankings, challenges, and competition history.

Information Collected Automatically

  • Device Information: Device type, operating system, and unique device identifiers.
  • Usage Data: App interactions, features used, and timestamps of activity.

How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Calculate and display rankings, ratings, and statistics
  • Facilitate matches, challenges, and competitions between users
  • Enable team creation and management
  • Send notifications about match results, challenges, and team invites
  • Improve and optimize our app's performance and features
  • Respond to your inquiries and provide customer support
  • Ensure the security and integrity of our services

Data Sharing and Disclosure

Public Information

The following information is visible to other KITZ users:

  • Display name and profile picture
  • Rankings, ratings, and match history
  • Team memberships
  • Challenge activity

Third-Party Service Providers

We use trusted third-party services to operate our app:

Service Purpose Data Shared
Clerk Authentication & user management Email, password (encrypted), profile data
Convex Database & backend services All app data (stored securely)
Expo App infrastructure & push notifications Device tokens, notification preferences

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication for our systems

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

Some information may be retained for longer periods if required for legal compliance, dispute resolution, or enforcement of our agreements.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information through your profile settings.
  • Deletion: Request deletion of your account and personal data.
  • Portability: Request your data in a portable format.
  • Opt-out: Disable push notifications through your device settings.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

KITZ is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using KITZ, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: